Question 1

How do I add a Domain (root or top level domain)

Accepted Answer

||| ⚠️ Please note that even after you've pointed your domain, it still may take up to 24 hours to issue the SSL certificate (on our end), which is why there will be a period of waiting before your domain works.

||| Do not repeatedly change your domain settings, as this will only RESET the timeframe for getting your domain working.

If you're trying to add a top level domain, such as "yourdomain.com" you're in the right place.

⚠️ If you're trying to add a subdomain - like 'kevin.yourdomain.com' - then click here for instructions

|| ⚠️ IMPORTANT - These directions are if you're directly adding your domain via your registrar like Godaddy, Namecheap, etc.

1. Add an A record to for your domain that points to 54.193.150.104

Go into your domain registrar (like Godaddy), and find the settings to manage your DNS.

Below is an example from NAMECHEAP.

Add a new A record, here's what these settings look like in Godaddy.

and here's what it looks like in NAMECHEAP

2. Add a second A record to for your domain t

Question 2

How to sell digital products

Accepted Answer

Selling a digital product can be straightforward with the right approach. By simplifying your setup and focusing on key strategies, you can easily start generating sales. In this article, we'll show you how to streamline the process for a smooth launch.

Enable Products

Navigate to "Your Apps" in the menu and enable Products. Once activated, you’ll find Products available in your menu at all times.

| Pro tip: Ensure that Subscriptions are enabled if you want to offer a subscription option for your digital product.

Go to Products

Select Create new product on the top right

Fill in the details indicated (title, slug, description), upload the images, deliverables and downloads, and set up pricing

Add Testimonials and FAQs if Necessary

Testimonials: You can add these manually or collect ratings from your customers. After your course goes live, customers will be able to rate and provide testimonials.

Question 3

Getting Started. Onboarding to Hyax v2

Accepted Answer

1) Create a Project

In Hyax, the first step for everyone is to create a project. You can think of each project as a distinct website. Each project is linked to a single domain, so if you plan to use multiple domains with Hyax, you will need to create multiple projects.

|| _ Important Note: The username you choose will automatically serve as the subdomain for your website._

2) Onboarding

During the onboarding process, you’ll be prompted to answer a few basic questions to help set up your project:

* Your brand or site name

* Uploading a logo

* Indicating whether you have a domain to link to your Hyax project

* Selecting the apps you wish to use to enhance Hyax's functionality

* Choosing the design of your page, tailored to your intended use of Hyax

We currently have 4 design styles: Newsletter, Blog, Magazine, and Link in bio.

![](https://storage.crisp.chat/users/helpdesk/website/a586c052fe361000/image_18f2mqx

Question 4

How to set up a subscription plan

Accepted Answer

To set up Subscription plan

Enable Subscriptions

Navigate to "Your Apps" in the menu and enable Subscriptions. Once activated, you’ll find Subscriptions available in your menu at all times.

Go to Subscriptions

Select Create new plan on the top right

Fill in the details indicated (title & description) and choose the plan settings (unlock type for posts and pricing / member terms)

|| Please note that in order to set up paid plans you will need to setup your Stripe account first

Our unlock posts section offers two options:

Unlock All Posts

Unlock Only New Posts and Last 30 Days of Content: If you prefer to unlock only future content, the last 30 days of content must also be unlocked. This ensures subscribers don’t start with an empty subscription, avoiding a negative experience.

You can also choose between monthly or annual subscription terms.

|| If desired, both monthly and annual subscr

Question 5

How to write your blog posts (with AI help)

Accepted Answer

Writing a great blog post is all about mixing creativity with a bit of planning. In this guide, we’ll break down the simple steps to help you craft a post that grabs attention and keeps readers hooked.

Enable Posts

Navigate to "Your Apps" in the menu and enable Posts. Once activated, you’ll find Posts available in your menu at all times.

Go to Posts

Select Create new post on the top right

Fill in the post information

This is where the main creation of your blog post begins.

Fill in the details indicated (title, excerpt), upload featured videos and/or pictures.

| Struggling to find the perfect featured image for your blog? Our AI tool simplifies the process by effortlessly generating high-quality visuals tailored to your needs.

Using our built-in AI

You can find our AI features on the top left corner. Just press the AI button

There you will find the AI feature menu. For this guide we will use the AI blog text generator

![](https://storage.crisp.chat/users/helpdesk/website/a586

Question 6

How to set-up paid posts

Accepted Answer

In Hyax, posts can be configured as Free, available for a One-time Payment (pay per view), or require a subscription.

|| All posts will automatically be set to Free by default

To set up payments inside a post

Press Hamburger Menu icon on top left

Press Settings, choose the Payment Type and add the Price

To set up Subscription

Enable Subscriptions

Navigate to "Your Apps" in the menu and enable Subscriptions. Once activated, you’ll find Subscriptions available in your menu at all times.

Go to Subscriptions

Select Create new plan on the top right

Fill in the details indicated (title & description) and choose the plan settings (unlock type for posts and pricing / member terms)

|| Please note that in order to set up paid plans you will need to setup your Stripe account first

Our unlock

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